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Perceptyx

How to set up email authentication for Perceptyx

Updated over 5 months ago
Supports SPF alignment: Yes 
Supports DKIM alignment: Yes

DMARC requires the domain in the “From” address of the email (what the recipient sees) to match the information authenticated by SPF or DKIM. This is called DMARC alignment.

Certain email service providers require bulk email-sending domains to authenticate their emails with both SPF and DKIM, in addition to configuring one of these authentication methods for DMARC alignment. You can read more about these bulk sender requirements here.

Configure email authentication for Perceptyx

To start setting up email authentication, please contact Perceptyx's support team (https://go.perceptyx.com/customer-support), who will provide the necessary records needed to authenticate your emails.

If you are an Enforce or Align user and your domain's SPF and/or DKIM records are pointed to Valimail, follow the steps below to add these records to the domain configuration in Valimail.

Add a Perceptyx DKIM key in Valimail

Publish the DKIM key record received from the Perceptyx support in Valimail following the steps from the article below.

Add Perceptyx to the SPF configuration in Valimail

Once you establish that Perceptyx is an authorized sender for your domain, you will need to configure the service as an Enabled Sender in your domain's configuration.

You will find more detailed information on how to add a service for your domain in Valimail, here:

If you have any questions about configuring email authentication for this service, please don't hesitate to reach out to Valimail Product Support at [email protected]. We are always happy to assist you in any way we can.

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