This article covers the SPF authentication process for Avanan and how it is managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

Avanan is not currently known to support DKIM for custom domains.

For any issues regarding SPF alignment for your custom domain, please contact Avanan's support team at [email protected].

Once you establish that Avanan is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.