SPF(supported)
DKIM(recommended)
This article covers the SPF and DKIM authentication processes for GreenArrow Email and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
Configuring DKIM authentication for your GreenArrow emails
The first step in configuring DKIM is to create the private key that’s used to digitally sign messages.
Complete the following steps to create a new private key:
Login to GreenArrow Engine’s web interface.
Navigate to
Configure=>DKIM Keys:
Click the
Add DKIM Keybutton:
Enter the domain that you wish to generate the new DKIM key for in the
Domainfield, then clickSave. In most situations, we recommend leaving the remaining fields at their default values:
If you wish to import an existing DKIM Private key, uncheck the box next to
Generate a new private keyand paste your private key into the text entry block that opened:
Be sure to complete the final setup steps.
You can also find the instructions on how to set up DKIM and SPF for GreenArrow Email, here.
Add a GreenArrow Email DKIM key in Valimail
You can find more detailed information on how to add a DKIM key in Valimail, here:
Configuring SPF authentication for your GreenArrow emails
Once you establish that GreenArrow Email is an authorized sender for your domain, you will need to add the service in your Enabled Senders.
You will find more detailed information on how to add a service for your domain in Valimail, here:
Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.