This article covers the SPF and DKIM authentication processes for Emailmanager and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

To setup DKIM for your Emailmanager emails, you need to access EmailManager and go to “Settings” (Top Right Button) and then “Accounts”. The window that opens will show you the accounts that are registered in our platform and the respective statuses.

NOTE: If you manage you domain in Valimail, you will need to add the DKIM key/s on your domain's configuration page in the Valimail platform.

You can also find more information about the email deliverability practices for Emailmanager, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Emailmanager is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.