SPF(supported)
DKIM(recommended)
This article covers the SPF and DKIM authentication processes for OfficeRnD and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
Configuring DKIM authentication for your OfficeRnD emails
Navigate to Settings/My Account/Email tab.
Enter your custom From Email into the From field.
In the From Email field, click on Verify to let the system verify the email domain.
If you get a 'This domain is not enabled' warning, click Enable to enable it and verify the new domain name.Note: You'll need to have administrative access to your domain DNS to complete the next set of steps.
Sign in the DNS provider for your domain.
Open your DNS records for editing.
Add a TXT (SPF) record with key <domainName> and value:
v=spf1 include:spf.officernd.com ~all
If you are using multiple email servers and you want an SPF record for each of them, you should NOT set up a separate TXT record for each. Instead, you need to include the different servers in the same record. Example: v=spf1 include:spf.officernd.com include:myemailserver.com ~all
Please always place spf.officernd.com first. This way, it will be resolved even if the other SPF records exhibit issues.Add a TXT (DKIM) record with key rndemail._domainkey.<domainName> and the value copied from the Add DKIM record section in OfficeRnD.
Set a CNAME record with key rnd-email.<domainName> and value:
rnd-email.officernd.com
You can also find the instructions on how to set up DKIM and SPF for OfficeRnD, here.
Add an OfficeRnD DKIM key in Valimail
You can find more detailed information on how to add a DKIM key in Valimail, here:
Configuring SPF authentication for your OfficeRnD emails
Once you establish that OfficeRnD is an authorized sender for your domain, you will need to add the service in your Enabled Senders.
You will find more detailed information on how to add a service for your domain in Valimail, here:
Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.