SPF(supported)
DKIM(recommended)
This article covers the SPF and DKIM authentication processes for Kajabi and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
Configuring DKIM authentication for your Kajabi emails
Open the Settings tab on the lower left of your Kajabi dashboard.
Select Marketing Settings.
Scroll down to the Email Settings section.
Locate your Custom Email Domain settings.
Input the From name, From email, and Reply-to email for your custom email domain.
Then, click Setup Custom Email Domain.
Your unique DNS records will appear on the Custom Email Domain Setup page:
You can also find the instructions on how to set up DKIM and SPF for Kajabi, here.
Add a Kajabi DKIM key in Valimail
You can find more detailed information on how to add a DKIM key in Valimail, here:
Configuring SPF authentication for your Kajabi emails
Once you establish that Kajabi is an authorized sender for your domain, you will need to add the service in your Enabled Senders.
You will find more detailed information on how to add a service for your domain in Valimail, here:
Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.