This article covers the SPF and DKIM authentication processes for UKG Pro and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

The ability to configure DKIM signature is available in the application. Customers should first generate their own DKIM key pair (private and public keys). The customer should then add a DKIM selector record on their DNS host with the public key as the value. Lastly, the Mail Signature with the private key should be added to the company. Once complete, the DKIM signature will be added to all sent emails.

For any issues/additional questions regarding the implementation of DKIM in UKG Pro for your domain, you can contact UKG support.

You can also find the instructions on how to set up DKIM and SPF for UKG Pro, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that UKG Pro is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.