SPF(supported)
DKIM(recommended)
This article covers the SPF and DKIM authentication processes for Blackbaud Award Management and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
Configuring DKIM authentication for your Blackbaud Award Management emails
From Site, Settings, select Content.
Under Email Settings, select DMARC DNS Setup.
In the Domain field, enter the domain you use to send email.
To find the domain, go to Site, Settings, Content. From the Site Email field, copy the text that appears after @.
Select Create Domain to generate your unique DNS records.
From the Email DMARC DNS Settings, copy the DNS records.
Access your DNS record via your domain name registrar – such as GoDaddy, Network Solutions, or Name.com – and add your unique records.
Return to the Email DMARC DNS Settings screen and select Verify.
You can also find the instructions on how to set up DKIM and SPF for Blackbaud Award Management, here.
Add a Blackbaud Award Management DKIM key in Valimail
You can find more detailed information on how to add a DKIM key in Valimail, here:
Configuring SPF authentication for your Blackbaud Award Management emails
Once you establish that Blackbaud Award Management is an authorized sender for your domain, you will need to add the service in your Enabled Senders.
You will find more detailed information on how to add a service for your domain in Valimail, here:
Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.