This article covers the SPF and DKIM authentication processes for RPost RMail and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

To set your company up with DKIM while using RMail, please follow these steps:

1. Download the RMail DKIM Request form which is linked below.

2. Complete the “Company Information” portion of the form.

3. Save the PDF and replace [Company Name] with your company’s name.

4. Log into our support center at https://support.rpost.com/.

5. Press Submit a Ticket.

6. Under Submit a request, select, RMail Support.

7. Select Other RMail Related Support Topic.

8. Enter the subject, DKIM Form - <Your Company Name>.

9. In the Description text box, enter, Please set DKIM up for my company.

10. Upload the RMail DKIM Request document.

11. Press Submit.

An RMail support representative will return the completed DKIM form to you once it is complete.

You can also find the instructions on how to set up DKIM and SPF for RPost RMail, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that RPost RMail is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.