This article covers the SPF and DKIM authentication processes for GoodData and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

Please reach out to GoodData Customer Support or to your Account Manager on their side for providing you a DKIM key that can sign emails for your domain.

You can also find the instructions on how to set up DKIM and SPF here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Marketo is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.

You may notice that GoodData emails are not authenticated via SPF, even after you have added GoodData to your domain's configuration. This is likely caused by GoodData not sending SPF aligned-mail and can be corrected by configuring a CNAME record.

More details on how to achieve this are found here.