This article covers the SPF and DKIM authentication processes for ActiveCampaign and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

ActiveCampaign does not support SPF alignment.

1. Log in to your ActiveCampaign account as your account's admin user.

2. Click Settings, located on the left menu.

3. Click the Advanced tab.

4. Click the I will manage my own email authentication option.

5. Type your sending domain into the DomainKeys Identified Mail (DKIM) field and click the Generate button.

6. ActiveCampaign will generate a TXT Record Name and TXT Record Value.

7. Copy and add the newly generated DKIM key, in Valimail Enforce.

You can also find the instructions to set up DKIM and SPF for ActiveCampaign here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that ActiveCampaign is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: Even though ActiveCampaign does not support SPF alignment, you can add this sender as an Enabled Sender for your domain, in Valimail.

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.